FAQs

  • The shipping time depends on your location, but can be estimated as follows:

    • USA: 3–4 business days

    • Europe: 6–8 business days

    • Australia: 2–14 business days

    • Japan: 4–8 business days

    • International: 10–20 business days

  • We work with an on-demand order fulfillment company with facilities worldwide!

  • An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

  • Before getting in touch with us, please help us out by doing the following:

    • Check your shipping confirmation email for any mistakes in the delivery address

    • Ask your local post office if they have your package

    • Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us and provide your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

  • You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please contact us and we can help!

  • We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please contact us within a weeks' time with the following items:

    1. Photos of the damaged product

    2. Your order number

    3. Other details you may have about your order.

    We’ll get back to you with a resolution as soon as possible!

  • Returns and exchanges are not available, except in the cases listed below:

    1. You receive a damaged item.

    2. You receive the wrong item.

    For more details, reference our Shipping and Returns Policy (clickable link).

  • Refunds are only offered to customers that receive wrong items or damaged items. If any of these apply, please contact us immediately and provide photos of wrong/damaged items. We will take care of the rest!

  • At this time, we do not offer exchanges. To ensure the best fit, please refer to the sizing chart included with every item in our product descriptions.

    In the rare event that you receive a mislabeled item, please contact us within 7 days of delivery. Be sure to include your order number and photos of the item, and we’ll gladly send you a replacement or issue a refund.

  • Promptsitute (noun) — One who bends systems, engineers prompts, and pushes AI beyond its limits: forward-thinking, unapologetically creative.

    PROMPTSITUTE™ is more than a word. It’s a movement, a culture, and a uniform for those shaping the future of artificial intelligence.

  • No. While you may see variations like Promptstitute, Promtitutes, Promtstute, or Promptsitutes, these are misspellings or shorthand. The official, trademarked brand is PROMPTSITUTE™, and there is no substitutute for the original.

  • Yes. PROMPTSITUTE™ is the AI-era streetwear brand, blending the grit of techwear with cozy fabrics. Each drop is crafted for innovators, hackers, founders, and visionaries who command AI and refuse to blend into the background.

  • Most brands print buzzwords. PROMPTSITUTE™ builds identity. Every piece is engineered with premium fabrics, sharp design, and cultural edge, a declaration of power, creativity, and control.

  • Innovators. Power users. Hackers. Visionaries. People who don’t just consume AI but bend it to their will. Wearing PROMPTSITUTE™ means you’re unapologetically at the front of the AI revolution.